Chairman's word
Dear Clients, Peace, mercy, and blessings of God be upon you. Following the determination of the father, may Allah have mercy on him, Sheikh Habibur Rahman Khoja, founder of Casablanca Hotel Services Company, the board of directors has set its sights on the continuous pursuit of the development of hotel and tourism services. Our goal is to meet all the needs of the local market with the best hotel services, adhering to international and Saudi standards. To enhance the company's competitiveness, the board of directors adopted the strategy of relying on national cadres. This aims to achieve a five-star rating, making Casablanca the first local company with national cadres to compete with international companies in the management of hotels and tourism projects. At Casablanca, we believe that comfort and luxury are essential to the success, prosperity, and progress of our business. By applying innovative technological programs in the field of hotel services based on the latest global standards, the company has seen significant success in its development plans. Casablanca operates numerous hotels with five-star, four-star, and three-star ratings, in addition to hotel units, reflecting our diverse offerings. I can say with pride that the continuous development of the company's performance has placed us on par with many international competitors. Whether through business development, providing exceptional customer service, or upgrading our hotel offerings to ensure comfort and luxury for our customers, Casablanca has consistently excelled. This success is attributed, first, to God's blessings and then to the security, stability, and prosperity enjoyed by the Kingdom of Saudi Arabia under its wise leadership. The Kingdom's comprehensive development plans across various economic and developmental projects have further supported our growth. Finally, driven by teamwork, we will continue investing in training, development, and capacity-building to achieve the highest standards of hotel service performance and customer satisfaction. Sincerely, Casablanca Hotel Services Company
And accept my best regards.
Dr.Mohammed bin Habib al-Rahman Khoja.
Chairman of the board of directors.
Company vision and mission
There is a common goal that we and our team strive to achieve, which is to provide the best hotel services supported by the highest standards of comfort and luxury in many areas of the hotel and tourism, and to measure the degree of satisfaction of our customers with the level of service provided to achieve our desired goal in the development and continuous
Company objectives
- promoting the concept of Saudization and providing support and training in the fields of hotel and tourism to the people of the homeland and working on raining human cadres in the same fields.
- Create a competitive environment in hotel and tourism finance to enhance the efficiency of the company locally and regionally.
- developing human cadres and innovating the best technical means in the arts of hotel and tourism services to meet the desire and aspirations of our customers and strive to reach the best degrees of customer satisfaction.
- provide food and drinks free of all kinds of risks and conform to the specifications and standards of ISO slang .
- applying Saudi standards and measurements and keeping up with the continuous development and modernization in the hotel and tourism system.
- establishing many hotel and tourism projects that serve many citizens throughout the kingdom of Saudi Arabia to create a competitive environment in the field of tourism services.
- work on providing various services of hotel and tourist services, services of MU'tamraim, visitors and service of pilgrims.
- developing a system for hotel bakhmat to keep pace and compete with international companies in hotel management, which contributes to providing the best services to customers.
- keep abreast of the technological development and benefit from it in the arts of providing hotel hospitality services and reconnaissance.
- it is one of the most prestigious brands in hotel management in the western region, which started 35 years ago in Jeddah.
- is one of the best known brands among hotels in providing food, drinks and parties.
- it is one of the brands preferred by many Saudi and Arab families in accommodation and food and beverage services.
- the proposed trademark is distinguished as the original in introducing the trademark of Casablanca Hotels Company.
- many passengers are keen to make online reservations in the fivestar fourstar threestar hotels in Casablanca.
- the brand's recognition awards from the tourism and National Heritage Authority, the interna- tional awards, the Jeddah Innovation Award and many valuable recognition awards.
- the international ISO certificate obtained by the brand in many fields in food quality and safety, food security, hotel operations management and management to improve the Customer Satisfac- tion Program for the services provided.
- What the brand has targeted in the GCC countries by providing logistics services for the Hajj season.
- what the brand has targeted in many regions of the middle and Eastern kingdom in providing the best hotel services provided.
- what the brand aimed to be one of the first local companies that earned a five-star rating by Saudi management and local national cadres competing with many international companies.
